In over 2 decades of presence, Betelco has installed and commissioned thousands of transformers, switchgear and complete substations. Our team of service engineers and technicians are highly experienced and have received extensive training to ensure that our customers are in good hands.
Soon after delivery of the substation equipment to the site, our well-equipped installation team comprising of service engineers and technicians takes over. Included here is trenching for cable laying and earthing work. The installation and commissioning involves preparation of BOQ, ensuring availability of the right materials at the right quantity at the right time, placing and internal wiring of all switchgear and transformer equipment as per the regulatory authority’s requirement. A thorough check is done at the completion of the installation process to ensure the safety of the distribution equipment, efficient power distribution and to maximize care for the installation and the environment. Commissioning includes the checking of all connections and settings of equipment and ancillaries, load management, test run and finally supplying of power to the loads. Installation work is usually completed within 3-7 days depending on the size/complexity of the project.
Within warranty period, service is provided on call. Service beyond this period is provided at a nominal fee. Our service team is available 24/7 to respond to any emergencies and responses to normal calls are kept within 12-24 hrs.
We offer servicing/repairing of all types of switchgear (LT, HT, PFI), transformers and generators.
We also offer Annual or Extended Maintenance Contracts to ensure that the equipment is running at its optimal condition and to safeguard the life of the equipment. Service and Maintenance Contracts may include schedule maintenance, unscheduled maintenance, health-check and troubleshooting. During the contracted period, our personnel will visit customer’s facility as per the agreed schedule and provide service and maintenance.
Customers have the option of engaging our experienced logistics team to pursue ELB and Load Sanctioning Services for their projects on their behalf. During the entire process our logistics team works closely with the customer to collect, process and deliver relevant paperwork to the appropriate authorities. Our team maintains an excellent liaison with the authorities for the ultimate benefit to our customers. This service is provided at an additional fee.