We provide manufacturer’s warranty of: 1500 hours or 1 year whichever comes first – effective from date of delivery at client’s site. Warranty policy covers: any manufacturing defects or any premature wear & tear due to usage. Faulty part(s) is/are replaced/repaired within warranty period. Warranty does not cover: improper maintenance by the user, consumable items, servicing by unauthorized person, running the genset above it’s capacity or any unauthorized modification of the genset.
INSTALLATION & COMMISSIONING
Includes Carrying, Loading, Unloading, Installation & Commissioning provided genset is installed in Basement or at Ground Floor level within Dhaka City. Not included are cost of commissioning materials, such as: Power/Control Cable, Civil works, Ducting, Manual labor, Silencer pipe Extension Work, Lube Oil, Coolant & any other materials that may be necessary for installation of genset.
SPARE PARTS + AFTER SALES SERVICE + AMC
Sufficient stock of spare parts is maintained to meet regular demands of our valued clients. After 12 months warranty period, we extend our support for servicing of gensets at a reasonable charge by entering into an Annual Maintenance Contract (AMC) with our customers. On-call service is available 24/7 to attend to any types of emergencies.